Family Portal

The Resident Journey Platform

At Cypress Place, community is at the heart of everything we do. We’re excited to partner with Carefeed to make communication with residents and families easier, more consistent, and more accessible so everyone stays informed and connected to daily life in our community.

Carefeed is a simple, secure platform that brings updates, messages, calendars, and resources together in one place—delivered by email, text, voicemail, or other channels. Our goal is to make everyday life easier, reduce communication gaps, and strengthen connection across our community.

Below is a brief overview of how Carefeed works and how each module supports you throughout your time here.

Access Family Portal Communications

screenshot of a smart phone and the family portalClear, reliable updates when they matter most

Carefeed helps your community share timely information with residents and families. Whether it’s an event, reminder, or urgent alert, messages are delivered through multiple channels—like text and email—so they’re easy to receive and hard to miss. Communications will come directly from the community’s phone number and email addresses.

Family Portal

Family Portal infographicOne place for families to stay informed and involved

The Carefeed Family Portal provides families secure, easy access to calendars, updates, documents, and messages all in one place. Residents and responsible parties can review and sign paperwork, stay current on events, make payments, review protected health information, and communicate with the community.

E-Sign & Contents

three generations of women looking at a laptopSimple, secure paperwork without the stress

Carefeed makes signing important documents easy. Admissions paperwork, consents, and other forms can be reviewed and signed digitally from anywhere—no printing, scanning, or in-person follow-up needed.

Signed documents are securely stored in the resident’s record, helping ensure everything is complete and creating a smoother, more confident admissions experience.